While an IoT platform can generate a lot of insight, you don’t improve your organization’s efficiency, increase customer satisfaction, or open a new business opportunity without applying it. Valuable business benefits like these require that something or someone actually does something – that is, trigger an action or take one. Action is the whole point of the IoT. It’s also the hardest part because it involves asking people to change.

To ensure you’re gaining the most value out of your IoT deployment, you’ll need to put change management in your roadmap, ensure collaboration is a major part of the process, and remember that actions demand not just tech transformation, but business transformation.