Read Letter to our EMEA Customers
May 14, 2020
Avnet continues to closely monitor the coronavirus (COVID-19) pandemic and its impact on our people and our operations globally. In response to the World Health Organization’s latest guidelines, we have acted swiftly to protect the health and safety of our employees while doing everything possible to maintain quality service levels for our customers.
This website includes the latest updates on the following topics for the global Avnet Integrated business:
- Commitment to business continuity
- Work-from-home policy
- Technology Campus status
- Our commitment to transparency and ongoing communications
Your business is of critical importance to us and we are committed to doing what we can to mitigate risks and disruption to your business. Avnet is continuously assessing the full business impact of the COVID-19 pandemic on a 24/7 basis.
We have not recorded any major disruptions to our business, although we are starting to experience some delays in incoming goods from our suppliers. Shipments to our customers are still flowing, but we are experiencing longer lead times for new orders in some regions.
Our current assessment in Asia is that the general supply chain situation is improving rapidly. Our suppliers are also giving us positive reports about their scheduled shipments coming from the region.
We continue to take the necessary precautionary measures to safeguard the health and safety of all employees while they are working hard to maintain a high level of quality service for our customers.
Currently, all employees who are able to work from home are doing so.
Avnet Integrated Technology Campuses offer the same manufacturing capabilities and controlled work environment, enabling our teams to support our customers’ needs from any Avnet location. While each state and country government has differing executive orders in place to prevent the spread of COVID-19, Avnet is widely accepted as an “essential” business. As a result, most Technology Campuses continue to operate “business as usual” to maintain service levels while prioritizing employee safety. We are currently operating at full capacity worldwide. Please see below for updates by location.
A business continuity plan is in place at every facility to comply with state and country government mandates and regulations. To ensure social distancing and workplace safety globally, we are implementing several preventative measures and protocols. These include defining shift models; measuring body temperature when entering the Avnet facility; providing protective masks, gloves and alcohol-based hand rub and liquid soap; disinfecting public areas multiple times per day; increasing the frequency of air conditioning filter replacements; partitioning dining areas; restricting visitors and several others to reduce exposure.
During this tumultuous time, our customers may experience some delays in transportation of equipment and goods because of the slowdown in our supply chain for raw materials. The COVID-19 pandemic is causing global disruption across every industry, and our team will continue to provide updates directly to our customers individually.
Arizona’s broad definition of essential business includes distribution and supply chain operations, such as the services provided by Avnet. Our Chandler, AZ facility continues to operate, and our capacity is not impacted at this time. We will implement all health and safety protocols noted above to protect our teams while serving our customers’ needs.
San Jose, California
The Avnet Integrated division of the San Jose facility has opened in a limited capacity to support a recent business win from an essential customer. Management is taking all appropriate precautions to protect employees and support the effort to prevent COVID-19 spread.
Our Acton Technology Campus continues to operate as an “essential service” based on our customer base and the industries we serve. We have deployed additional safety measures to protect our factory workers.
While China is still operating under regulations that require certain business facilities remain closed, our Tianjin facility has been an exception to this requirement. Our teams have maintained service levels under our business continuity plans in place at our APAC locations since early February.
As we receive new information from our suppliers, technology and transportation partners, your Avnet Integrated representative will advise you if there will be a delay in our commitments. Because our operation is impacted by factors beyond our control, details are changing daily. We are committed to communicating new information to you as soon as it is available.
If you have any concerns or requests, please speak to your Avnet Integrated representative. We appreciate your ongoing partnership and understanding during this time of global uncertainty.