Only a high service quality will generate the required certainty amongst our customers that they are in excellent hands and that they are being served far in excess of what is being charged for.
How do we manage it? By our integrated service - from one source, from one location and with access to a permanent inventory worth more than 220 million Euro, resulting in the highest quality and shorter turn-around times. Responsible for all EBV services from the fields of warehouse operations, logistics solutions and value added services is our internal logistics partner Avnet Logistics, which operates Europe's largest product modification centre in Poing near Munich.
Avnet Logistics' quality management meets all requirements in accordance with ISO 9001, EN 9120 and IEC 61340-5-1 & 2. This demanding quality management system also guarantees the protection of electronic components from electrostatic discharges, as foreseen by the IEC 61340-5-1 & 2 and ANSI ESD S20.20 standards as well as EIA JEDEC 625. Any handling, storing and packing of moisture sensitive devices (MSD) follows the JEDEC J-STD 020 and J-STD 033 requirements. Moreover, Avnet Logistics maintains an environmental management system for all storage and product modification services, which satisfies the requirements of ISO 14001.
As you can see, quality is EBV's highest priority, particularly where services are concerned. This assures our customers that they can rely on us completely. Responding to inquiries locally, quickly and unbureaucratically, providing punctual deliveries at fair prices and a high personal commitment from each individual employee until the successful conclusion of the project: that is what we at EBV understand "creating added value for the customer" to mean. And we offer all this at the same high level from Dublin to Dubai, from Copenhagen to Cape Town.