A Letter to You — Our Customer
In these challenging times, we wanted to take a moment to update you on how we’re responding to the coronavirus.
Our hearts are with everyone who has been impacted by this virus across our global community. In the midst of a pandemic, we are reminded of how quickly things can change and that we should take nothing for granted.
With that in mind, health and safety remain our top priority. We’ve encouraged our employees who can work from home to do so, and have arranged for others to work in split shifts to encourage social distancing and slow the spread of the coronavirus. We’re happy to conduct any meetings with you online or by phone, because our relationship with you is important to us. And, Avnet sales and supply chain representatives are standing by for additional questions.
Much like you, we’re continuously monitoring the evolution of this situation as we balance employee safety with business continuity. You can find the latest updates on our response by region on the coronavirus (COVID-19) page on Avnet.com.
While these are clearly unusual circumstances, we’re committed to providing business as usual as much as we can. We have technically enabled our teams to provide you the same service you’re used to. We also have a suite of self-service online tools to support your ongoing business activities. These include (i) ordering with your account pricing, (ii) real time part search and inventory, (iii) request and order from quotes, and (iv) order status to track your shipments. You can access these tools by logging in to MyAvnet on Avnet.com.
Since 1921, our strong values have guided how we operate and interact with our customers, suppliers and each other. We’ve guided our customers through wave after wave of global disruption and technological change throughout our nearly 100 years of existence, and we’re ready to do it again.
Especially in times of uncertainty, we’re committed to helping you Reach Further — and doing so with the integrity, empathy, ingenuity, collaboration, objectivity and know-how that you expect from Avnet.
As things continue to evolve, we’ll continue to communicate with you. If you have any questions, please don’t hesitate to reach out to your Avnet Sales Representatives and teams.